Last updated: May 2026

At Nairaflows, your privacy matters. This policy explains what data we collect, how we use it, and what rights you have regarding your personal information. Please read it carefully.

1. Information We Collect

When you create an account or use Nairaflows, we collect information you provide directly — including your full name, email address, phone number, bank account details for reward settlements and refunds, and account preferences. We also automatically collect technical data such as your device type, operating system, browser, IP address, and usage patterns to ensure platform security and optimize our services.

2. How We Use Your Information

We use your information to:

• Create, authenticate, and manage your account.

• Process service orders, wallet transactions, and task reward settlements.

• Send critical system updates, order confirmations, and platform notifications.

• Personalize your dashboard experience and service delivery.

• Monitor activity to detect, prevent, and mitigate fraud, automated bot activity, or platform misuse.

• Comply with legal, financial, and regulatory compliance standards.

We do not sell, rent, or trade your personal data to third parties.

3. Data Sharing

We share limited data with trusted third-party service providers solely to operate the platform and deliver requested services. This includes:

• Payment Gateways & Financial Processors: To process payments and process reward settlements securely.

• Telecommunications & API Partners: To deliver data bundles, airtime top-ups, and bulk SMS services.

• Security & Infrastructure Services: To maintain server uptime, database security, and fraud prevention.

All external partners are bound by strict legal confidentiality obligations and may not use your data for any unauthorized purpose.

4. Cookies & Tracking Technologies

Nairaflows uses cookies, local storage, and similar technologies to maintain your secure login session, store your dashboard preferences, and analyze site traffic patterns. You can disable cookies in your web browser settings, but doing so may limit your ability to access certain features or maintain active sessions.

5. Data Security

We implement robust, industry-standard security protocols to protect your personal information, including end-to-end SSL/TLS encryption for data transmission, salted password hashing, and routine vulnerability monitoring. However, no digital system is completely immune to security threats. We strongly urge users to use complex, unique passwords and keep their login credentials strictly confidential.

6. Data Retention

We retain your personal information for as long as your Nairaflows account remains active or as needed to provide you with ongoing services. If you choose to close your account or submit a formal data deletion request, we will delete or permanently anonymize your data within 30 days, except where legal, compliance, or financial record-keeping obligations require us to retain specific records.

7. Your Rights & Choices

Depending on your jurisdiction, you have the right to:

• Access and review the personal information we hold about you.

• Request updates or corrections to inaccurate profile details.

• Request the complete deletion of your account and associated personal data.

• Restrict or opt out of non-essential communications and promotional emails.

To exercise any of these rights, please contact our support team directly.

8. Changes to This Policy

We may revise this Privacy Policy periodically to reflect platform upgrades, technological changes, or legal updates. Significant policy revisions will be communicated through an email update or a prominent banner notification on your user dashboard. Continued use of Nairaflows after such updates indicates your acceptance of the revised policy.

9. Contact Us

If you have any questions, compliance concerns, or inquiries regarding this Privacy Policy or how your personal information is managed, please contact us via:

• Email: help@nairaflowng.xyz

• Contact Page: Accessible directly from your Nairaflows user dashboard.

We aim to respond to all privacy inquiries within 3 to 5 business days.